❓ Frequently Asked Questions
1. Can you make the products with my own design?
Yes, we warmly welcome customized designs and OEM orders.
2. How are the products typically packed?
Normally, we pack one product per individual package, but we can also accommodate specific packaging requirements.
3. What is your Minimum Order Quantity (MOQ)?
For items currently in stock, the MOQ can be flexible based on your needs. For custom orders, please contact us for specifics.
4. How can I receive a full product catalog?
Please send us an inquiry with your email address or message us directly via our communication channels.
5. What is the expected delivery time?
For in-stock goods, we arrange shipment within 1-3 days. For out-of-stock or custom items, it generally takes around 20 days.
6. Which shipping methods do you support?
We support major global carriers including DHL, FEDEX, UPS, EMS, and SF Express to ensure safe and timely delivery.